FAQs

Q?

What areas do you tow in?

A.

AAAC Towing covers the greater Perth metro area.

Q?

What are your trading hours?

A.

AAAC Towing operates 24 hours a day 365 days a year. We will tow you anytime day or night and our 24 hour call-centre is on hand at all times to handle your enquiries.

Q?

Do you accept cash payment?

A.

We accept cash, EFTPOS, and Credit card (Which attracts a 2.5% credit card fee).

Q?

I am broken down but not sure where I am?

A.

If you have a smartphone you can download the AAAC App App copyto report your location or you can call one of our friendly staff and we will help as best as we can.

Q?

How quickly can you get here?

A.

In most cases, we can reach most areas of Perth within 30-60 minutes, anytime of day. However, in metro areas we can sometimes get to you within 15 minutes or sooner. Upon booking a tow with us you will be given the ETA as provided by the driver.

Our dispatch centre also has GPS locations on the entire tow fleet and can give you live updated estimates.

Q?

Can I cancel a tow after I book it?

A.

Yes, you can cancel a tow unless we have already dispatched the tow truck. Once we have dispatched a truck unfortunately the job cannot be cancelled.

Q?

Are you insured?

A.

Yes, AAAC Towing is fully insured and all staff have WA Police clearance.

310, Treasure Road N, Welshpool